Privacy Policy

NCG Property Management (“NCG,” “we,” “us,” or “our”) operates the website ncgpropertymanagement.com (the “Site”). This Privacy Policy explains what information we collect when you visit or use the Site, how we use it, and the choices you have. By using the Site, you agree to the collection and use of information as described here.

1. Information We Collect

Information you provide to us. When you fill out our contact or quote request form, or otherwise reach out to us (by phone, email, or through Facebook), we may collect:

• Your name
• Email address
• Phone number
• Property address or service details you share with us
• Any other information you choose to include in your message

Information collected automatically. Like most websites, our Site and hosting provider automatically log some technical information when you visit, such as your IP address, browser type, device type, pages viewed, and the date/time of your visit.

Cookies and similar technologies. We may use cookies or similar tools (for example, Google Analytics, to understand how visitors use the Site, and the Meta/Facebook Pixel, to measure and improve the performance of our Facebook ads). These tools may collect information about your browsing behavior on our Site and, in the case of advertising pixels, may be used to show you relevant ads on other platforms. You can control cookies through your browser settings; disabling them may affect how parts of the Site work.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide you with a quote or information about our services
• Communicate with you about property management or gutter cleaning services you’ve requested
• Improve and maintain the Site
• Understand how visitors use the Site so we can make it more useful
• Measure and improve the effectiveness of our advertising, including Facebook/Meta ads
• Comply with legal obligations

We do not sell your personal information.

3. How We Share Your Information

We do not share your personal information with third parties except:

• Service providers who help us operate our business (for example, our website host, email provider, or advertising platforms like Meta/Facebook and Google), who are only permitted to use your information to provide services to us
• Legal reasons, if required by law, subpoena, or to protect the rights, property, or safety of NCG, our customers, or others
• With your consent, or at your direction

If NCG is ever involved in a business transition (such as a sale or merger), your information may be transferred as part of that transaction.

4. Data Retention

We keep the information you provide for as long as reasonably necessary to respond to your inquiry, provide our services, maintain business records, and comply with legal or tax obligations.

5. Your Choices

• You may ask us to stop contacting you for marketing purposes at any time by emailing nick@ncgpropertymanagement.com.
• You can disable cookies through your browser settings.
• If you are a California resident, you may have additional rights under California privacy law regarding access to, deletion of, or an accounting of your personal information; contact us to make a request.

6. Data Security

We take reasonable steps to protect the information you share with us. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

The Site is intended for adults and is not directed at children under 13. We do not knowingly collect personal information from children under 13.

8. Third-Party Links

Our Site may contain links to other websites (such as Facebook). We are not responsible for the privacy practices of those third-party sites, and we encourage you to review their privacy policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the “Effective Date” above. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

NCG Property Management
Email: nick@ncgpropertymanagement.com
Phone: (978) 735-9965
Website: ncgpropertymanagement.com