FAQ
Frequently asked questions
Have a question you don’t see here? Reach out — we’re happy to help.
We manage single-family homes, condos, and small multi-family properties across the region. Contact us to confirm coverage for your specific property.
Tenants pay rent securely online through our owner and tenant portals. Funds are collected, processed, and deposited directly to your account on a monthly basis, along with a detailed statement.
Every applicant goes through credit checks, background checks, income verification, and rental history review to ensure we place reliable, qualified tenants in your property.
Tenants can reach our maintenance line 24/7. We dispatch licensed, insured vendors from our trusted network and keep you informed every step of the way, with approval required above your set spending threshold.
We offer flexible month-to-month management agreements with no long-term lock-in. We earn your business every month, not just at signing.
Our initial consultation and property evaluation are completely free. You only pay management fees once your property is actively being managed — see our pricing page for details.
We follow a clear, consistent process — late notices, fee enforcement, and if necessary, eviction filing coordinated on your behalf in accordance with local landlord-tenant law.
Yes, we require proof of renters insurance as part of every lease we manage, protecting both the tenant’s belongings and your liability exposure.
Absolutely. We coordinate directly with HOAs on rules, approvals, and violations so you don’t have to be the go-between.