How It Works
Onboarding is simple
From first call to first rent deposit, here’s exactly what happens when you hand your property off to NCG Property Management.
Free Consultation
Tell us about your property and goals. We’ll walk you through our services, answer your questions, and provide a custom quote based on your property type and location — no pressure, no obligation.
- 15–30 minute call or in-person meeting
- Custom management quote provided
- No cost, no commitment required
Property Onboarding
Once you sign on, we inspect the property, set market-accurate rent pricing based on local comps, and get your listing live with professional photos — typically within a few business days.
- Full property walkthrough & photos
- Market rent analysis
- Owner portal account set up
- Listing published within days
Move-In & Handoff
Once a tenant is in place, we handle the handoff — move-in inspection, key exchange, and getting rent collection and communication up and running from day one.
- Move-in condition inspection & photos
- Key exchange & access setup
- Tenant added to rent collection portal
- Welcome packet & house rules provided
Ongoing Management
Sit back while we handle rent collection, maintenance requests, inspections, and reporting. Monthly statements and your rental income are deposited straight to you, and we’re always a call away.
- Monthly rent collection & deposits
- 24/7 maintenance coordination
- Routine property inspections
- Ongoing owner communication
Common Questions
Getting started, answered
How long does onboarding take?
Most properties are inspected, priced, and listed within a few business days of signing your management agreement.
What do you need from me to get started?
Just basic property details, access for an initial walkthrough, and a signed management agreement — we handle the rest.
What if my property already has a tenant?
No problem. We’ll review the existing lease, transition rent collection and communication, and take it from there.